Policies

Cancellations

Appointments that are cancelled with less than 24 hours notice will be charged 50% of the service price. This fee must be paid before the next appointment. 

Returns on Product

Product returns or exchanges are only acceptable based on the following conditions: 

  • The packaging remains un-tampered with and appears in its original condition 
  • The return is made within 7 days of the purchase date
  • Proof of purchase through a receipt is provided
  • The product has not been used

The owner has the right to refuse a return based on these conditions. 

 

Any questions should be directed to andrea@soleyskin.com.